Returns - Europe

Velodrome Shop


We offer a drop-off service via DHL to all customers. With thousands of DHL Service Points located in high streets and retail outlets in every country, there is bound to be a DHL Service Point near you making your return as convenient as possible.

Details on your local DHL Service Points can be found here -

If your parcel weighs less than 10kg and has dimensions no greater than 50cm x 50cm x 60cm you will be able to benefit from this service.

Please note the cost of the return is the responsibility of the customer except if the goods are faulty or received in error.

All you have to do is:

. Purchase the following product this product

. You will then be emailed your DHL Label within 24hrs (working days).

. Drop your parcel off at your local DHL Service Point

International Customers returning items must mark all returns as Returned Goods - Failed Sale. If you have paid Customs Duties on a Returned Parcel it may be possible to reclaim this via your local customs authority upon presenting them with documentation in relation to your purchase/return.

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