Privacy/Cookie Policy

Velodrome-STS Ltd are committed to protecting your privacy and will only use the information that we collect about you in accordance with the Data Protection Act 1998.

Velodrome-STS Ltd collect information about you in order to process and ship your order. We will not email you in the future unless you have given us your consent for marketing emails, your consent can be withdrawn at any time.

In line with the relevant PCI DSS policies we do not store your Credit/Debit card details.  The type of information we will collect about you when you place an order or register on our web site includes:

-Phone Number
-Email Address

This information is stored on our internal systems and our website. Sensitive information about you will not be collected without your consent. The information we hold will be accurate as per the information provided by you and up to date. You can check the information that we hold about you by contacing us.

If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our security policies and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site.

If you have any questions/comments about privacy please Contact Us

Use of personal information

We use the information you provide for the following purposes:

-To send updates regarding the status of your enquiry or order
-To send newsletters and details of offers and promotions in which we believe you will be interested
-To improve the design and content of the Velodrome.Shop website
-To understand the buying behaviour of our registered users
-To perform other general marketing and promotional activities focused on our products and services

When you place an order we need to know your name, email address, telephone number and delivery address. We do not store or view your payment details.

Collecting this information allows us to process and fulfill your order and to notify you of the status of your order. We will also use your email address for our marketing purposes unless you unsubscribe. It is possible to unsubscribe at any time via the links within our marketing emails or simply Contact Us

Your Consent
By submitting information to Velodrome-STS Ltd you consent to the collection and use of this information by Velodrome-STS Ltd and it's Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Data Security

Velodrome.Shop is designed to protect the information we collect from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

Third Party Use
Velodrome-STS Ltd does not sell, trade or rent your personal information to any third party. 


A cookie is a text file containing information that can be remembered by a web browser between pages. When an individual uses a web browser to access the internet their browser can create cookies which are stored on the user’s computer. Cookies are not programs and therefore cannot contain viruses or other malicious software. They are purely a string of text and numbers.

For details on how to delete cookies please visit the relevant settings menus for your chosen web browser.

Session Cookies 

These only last during a single visit. When you close your web browser the session cookie information is automatically removed from your computer.

We use session cookies to provide a unique identifier for each visitor to Velodrome.Shop. This identifier is a random series of letters and numbers and doesn't contain any personal or identifiable information. It is used to help count the number of VelodromeShop visitors. Cookies are set by the computer systems that run VelodromeShop. These cookies are used as part of the process of sending web pages to the user's web browser and are essential - no website using Microsoft technology will work without these cookies.

Persistent Cookies 

These are stored by the user's web browser even when the web browser has been closed, so that the next time a user goes back to the website that originally set the cookie, the web site can read information back from the cookie. Persistent cookies have an expiry date which controls when they are automatically deleted. This can be anything from a few minutes to several years, depending on your own browser settings.

Google Analytics uses persistent cookies and is a system used by many websites, including VelodromeShop to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information. You can find out more about how Google use cookies at

We use our own persistent cookies to remember which items a customer has put into their basket. By using a persistent cookie for this, a customer can close their web browser and come back to VelodromeShop and still be able to access items that had been put into their shopping basket on a previous visit. This cookie is essential for the functioning of VelodromeShop as without it customers would be unable to place items into the shopping basket. The cookie lasts for 1 year but is cleared once an order has been placed.

We also use a cookie to remember a user's website preferences such as language, currency and country, without this cookie the customer would have to re-enter their preferences every time they visit the website.

International Privacy

The above privacy statement may not be applicable in all countries of VelodromeShop visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.


We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by Contacing Us

Copyright © 

All contents, this include images, artworks and reviews on our website are automatically copyright protected. For more information, please click here -

Further information

If you have any further questions about how we use cookies please Contact Us